Career Opportunity

Manager of Staff Engagement

  • Career Opportunity
  • Boston, MA
  • Applications have closed

Website Institute of Contemporary Art Institute of Contemporary Art

Institute of Contemporary Art

Position title: Manager of Staff Engagement
Department: Culture and Equity
Reports to: Senior Director of Culture and Equity
Position Status: Full Time; Salaried; Exempt; At Will

Overview: The Manager of Staff Engagement is responsible for promoting a culture of continuous learning by designing and deploying strategies to enhance people, processes and performance that further the Institute of Contemporary Art/Boston’s (ICA) goals of an inclusive and equitable work environment. The Manager of Staff Engagement will have a focus on internal communications and the development and implementation of a robust employee engagement strategy to provide employee training and leadership development programs within the organization. The Manager will maintain a productive, high-performance and collaborative work and team culture under the supervision of the Senior Director of Culture and Equity.

The Manager of Staff Engagement contributes to a culture of collaboration, community, and respect centered on Diversity, Equity, Accessibility, Inclusion, and Belonging (DEAIB).


1. All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from the ICA’s Seaport location as of their first day of work.
2. All new hires are required to be fully vaccinated for Covid-19 no later than their first day of work.
3. The ICA offers the flexibility of a hybrid work week, which averages two days a week in the office for positions that are eligible to work remotely (subject to change).


• Create, implement, and administer an employee training and leadership development program including:
o Identifying and research training and learning opportunities for staff at all levels
o Administer the procurement and review of training partners and programs, ensuring inclusion and equity.
o Manage the scheduling and communication around training opportunities with supervisors and staff.
o Conduct audits of training partners to ensure quality, appropriateness, and budget considerations.
o Maintain records of activities, participant progress and program effectiveness.
• Oversee the ICA’s cohort model of learning and institutional communications, working with the Senior Director of Equity and Culture to run triannual meetings of each group.
• Partner with the Chief of Staff and Governance on belonging initiatives and staff events.
• Create internal communications to ensure staff awareness of opportunities, benefits and learning resources.
• Stay abreast of current trends and innovative tools and methods around employee growth and leadership development.


• Bachelor’s degree in human resources, organizational development, business management, psychology or related field, required.
• Prior experience designing, leading and implementing employee development and engagement programs preferred.
• Exceptional attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Strong presentation skills.
• Ability to design and implement effective training and development.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Ability to work collegially, professionally and collaboratively with a diverse group of constituents including staff, Boards, artists, volunteers, visitors and vendors.
• Must be proficient in Microsoft Office Suite.
• Ability to occasionally work outside of the ICA’s business administrative hours, when necessary.

Physical Requirements

• Prolonged periods of remaining stationary such as when working on a computer.
• Must be able to lift up to 15 pounds at a time.
• Ability to move about in the office to access file cabinets, printer, and other office equipment.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Starting Compensation: $65,000.00 Annually;
Starting compensation is based on meeting minimum qualifications.

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties.

Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.

Interested candidates should send a resume and cover letter of interest to When applying, please include “Manager of Staff Engagement” in the subject line.

The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (MBTA Red Line to South Station and transfer to the Silver Line Waterfront. The ICA is a short walk from either the World Trade Center or the Courthouse station.)

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals.