Program Manager – Transformation Projects
The Program Manager – Transformation Projects will be responsible for oversight of IT programs assigned by the Chief Transformation Officer. These will include the FMIS, AFC 1.0, AFC 2.0 programs, as well as any others that may be assigned.
The Program Manager must be able to oversee and direct the successful completion of all assigned projects and provide inspirational leadership to a highly talented and experienced team, and recruit additional top talent. The Program Manager should be as adept at solving complex technical and program issues as he/she is at speaking to a large audience and working collaboratively with governing boards.
The Program Manager will be responsible and accountable for the project execution plans and the on-schedule delivery of assigned projects. The Program Manager will direct all oversight of the Systems Integrator and the Design-Build Entity, and will provide direct oversight for program office staff and consultants. The Program Manager will also engage and interact closely with the stakeholder departments, partner organizations, and MassDOT and MBTA senior management. The Program Manager reports to the MBTA’s Chief Transformation Officer.
The Program Manager is a versatile senior leader who has demonstrated success managing capital programs of various size and complexity. The Program Manager must have a depth of experience in capital program management, public-private partnerships, the effective leadership of large, complex organizations, preferably in the public sector. The Program Manager must also have the political and management acumen to operate at the senior levels of state government.
Duties & Responsibilities
The Program Manager – Transformation Projects will be the senior executive accountable for the on-schedule delivery of assigned programs and projects. She/He will be responsible for:Leading a team of professionals in the successful delivery of programs and projects including oversight and management of the program office staff and consultant team and other MBTA staff assigned to projects as part of integrated program teams.
Overseeing Systems Integrators to ensure that their contract scope, schedule and technical requirements are met and support the delivery of the programs within the defined timeframe for implementation.
Directing day-to-day program operations across a spectrum of specific disciplines including design, permitting, technology implementation, policy and legislative change, operations interface, contract management, fiscal management, safety, testing and commissioning.
Recruitment and retention of staff and consultants across multiple disciplines to resource the program office.
Managing and ensuring policies and procedures are developed and in place to guide the Systems Integrators, Design-Build Entities, and program staff and consultants, working closely with the Capital Delivery department to align policies and procedures for all design and construction activities.
Managing and ensuring program and project control systems to manage costs and schedule performance are in place and are used to proactively identify potential project issues before they impact project cost or schedule.
Ensuring that document controls and record keeping system requirements are consistently being followed.
Managing and addressing contractual issues of any party involved in the programs, including by coordinating with the General Counsel.
Reviewing, negotiating and approving project change orders, amendments, change requests, and delay claims, including by coordinating with the Procurement & Logistics department and Capital Delivery department.
Assisting with the development of new or revised operating rules, special orders, and fare policies as required.
Reporting regularly on project status in a format that can be used both internally and externally.
Such other duties and responsibilities associated with management of the programs or assigned by the Chief Transformation Officer.
Manages workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation.
Upholds the rights and interests of the Authority while building and maintaining an effective relationship with employees.
Other related duties and projects as assigned.
Bachelor’s Degree from an accredited institution.
Twelve (12) years of experience managing large groups of IT staff responsible for delivering major programs to business entities.
Five (5) years of experience in leading and managing capital programs and projects in the public and/or private sectors.
Experience with various Software Development Life Cycle (SDLC) methodologies including the Agile methodology.
Demonstrated experience working collaboratively with local and state government, private partners, and governance boards.
Demonstrated success in leading large, complex organizations.
Strong communication skill.
Ability to pass a Criminal Offender Record Information (CORI) check, background screening, and the MBTA’s medical requirements, including a physical examination and drug and alcohol screening.
Possession of a valid driver’s license without infractions in accordance with MBTA policy.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
PREFERENCES INCLUDE:Experience working in an IT setting in the public sector.
Additional years of experience leading and managing capital programs and projects.